Client Account Administrator
Administration
Client Account Administrator
Location : Birchanger, Nr Bishops Stortford
HOURS 8:30am - 5:00pm, Monday to Friday
SALARY £26,000 - £29,000 depending on experience
About the Role
Our client is looking for a proactive and highly organised Client Account Administrator to help their Client Account Management team deliver a reliable, responsive service to our clients.
You’ll keep client records up to date, prepare communications and reports, and coordinate tasks across our teams. Your attention to detail and follow-through will help our Client Account Managers stay on top of their portfolios and ensure clients receive accurate information on time.
You’ll enjoy organising a busy workload, helping colleagues and getting the details right. Energy and heat network experience is helpful, but we’ll provide training on our services and systems.
About You
You’re dependable, approachable and methodical. You take pride in accurate work, communicate clearly and manage tasks to meet deadlines.
You’re comfortable asking questions, following up with colleagues and taking responsibility for delivering a good service.
Skills and Experience
Essential
Strong organisational and time-management skills, with excellent attention to detail.
The ability to manage several tasks and priorities while meeting deadlines.
Clear written communication and a helpful, professional approach.
Confidence using Excel, Word and Outlook, and learning new systems.
Good numeracy and the ability to maintain accurate records.
Maths and English GCSEs or equivalent.
Desirable
Experience in administration, client support or customer service.
Experience in energy, utilities, procurement or another commercial environment.
Familiarity with CRM or energy management platforms.
Benefits
£26,000 - £29,000 basic salary, depending on experience.
25 days’ annual leave plus Bank Holidays.
Sickness insurance and accident insurance.
Free gym and tennis court access.
Free parking in a rural working environment.
Bring your dog to work day.
Training and development opportunities.
Social events.
Employee Assistance Programme, 24/7 GP access and more.
Salary : £26-29K
Location : Bishops Stortford
Full time perm
Type : Admin